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CAROLINA'S NEXT-GENERATION TELECOMMUNICATIONS PROVIDER!

Frequently Asked Questions

Home Telephone

 

What makes SCTEL's home telephone service via broadband different from plain old telephone service (POTS)?

Because it uses your broadband internet connection, this service includes more features than plain old telephone service for free (such as caller id, call waiting, and three-way calling); and it includes enhanced features such as delivery of your voicemail to your e-mail account, call forwarding, and anonymous call rejection.
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Is it operated differently from my regular phone service?

No, just pick up the receiver and start dialing. The person you call doesn't have to use SCTEL service to receive your call, and your incoming calls will come through from anywhere in the world just as they always have.
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Is it possible to dial internationally with SCTEL's home telephone service?

Yes, and in most cases SCTEL's international rates are better than those of POTS providers.
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Can I use my phone and internet services simultaneously?

Absolutely-broadband ensures enough bandwidth to support voice and data information traveling over the same line at the same time.
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What do I need to use SCTEL's service?

  1. Broadband internet service such as Cable or DSL (discounts are available for SCTEL's DSL services).

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